Shoppe Star Authenticity Guarantee

At Shoppe Star, we know that trust matters. That’s why every eligible item on our marketplace is verified through our Real Authentication process, ensuring you receive genuine products from our community of trusted sellers.

How It Works

  • 1. Verified Sellers: Each seller must meet our strict verification criteria before listing items eligible for authentication.
  • 2. Real Authentication: Our team inspects every eligible product using industry-standard techniques to confirm authenticity before it reaches you.
  • 3. Tracking & Transparency: You’ll receive real-time updates on the authentication status of your purchase, along with detailed reports when available.
  • 4. Guaranteed Satisfaction: If a product fails authentication, we ensure a full refund or replacement—no questions asked.

Your Confidence, Our Promise

Shop with confidence knowing that Shoppe Star is committed to providing only authentic products. Our Real Authentication process helps protect you from counterfeit items and ensures that every purchase meets the highest standards.

Learn more about our Authenticity Policy.

Frequently Asked Questions

What items are eligible for Real Authentication?

Eligible items are clearly marked on the product listing page. Most high-value or brand-specific items qualify for authentication before shipment.

How long does the authentication process take?

The process typically takes 1-3 business days depending on the item and its location. You’ll receive updates as your product moves through authentication.

What happens if my item fails authentication?

If an item does not pass authentication, we immediately notify the buyer and seller. You will either receive a full refund or a replacement item, depending on availability and your preference.

Can I track the authentication status?

Yes! Real-time updates are provided through your Shoppe Star account, so you’ll always know the status of your authenticated purchase.

Is there a fee for authentication?

No, authentication is included at no extra cost for eligible items. You pay only the listed price and shipping fees.