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Shoppe Star — FAQ

FAQ

Find answers to common questions about Shoppe Star.

General Questions

What is Shoppe Star? ▼

Shoppe Star is a premier global rewards marketplace where members can buy and sell their favorite products and services while earning rewards on every transaction. Both buyers and sellers earn reward points that can be redeemed for eGift cards, PayPal, charity, or instant bank transfers.

How much does it cost to join Shoppe Star? ▼

There is no cost to join Shoppe Star.

Why do I need an account to purchase items on Shoppe Star? ▼

All Shoppe Star members are required to create an account. This enables us to track your purchases and sales so you can earn rewards.

I created an account and registered as a customer. Can I sell products? ▼

No. You will not be able to sell products with a customer account. You must create a seller account in order to sell products.

Is it possible to open both a customer and a seller account? ▼

Yes. You may open both a customer and a seller account. Please note that each account must be registered with a different email address.

Is Shoppe Star available internationally? ▼

Yes! Shoppe Star is open to international buyers and sellers. Reward redemptions are available globally via eGift cards, charity or PayPal.

Buying on Shoppe Star

How do I purchase items? ▼

To purchase items on Shoppe Star, first create a customer account, browse or search for products, add items to your cart, and complete checkout. Once your order arrives, confirm delivery to finalize the transaction. Buyers earn reward points with every purchase and can redeem them for eGift cards, PayPal, instant bank transfers, or charity.

What payment methods are accepted? ▼

We accept credit cards, debit cards, and PayPal.

Selling on Shoppe Star

How do I become a seller? ▼

Becoming a seller is easy! Just sign up for a seller account, set up your shop profile, and start listing your products or services. You can begin selling and earning points for rewards on every sale right away.

How much does it cost to list items on Shoppe Star? ▼

There is no cost to list items on Shoppe Star.

How do I get paid for my sales? ▼

Once you make a sale, your earnings will appear in your Seller Hub. To receive payments, set up and verify your payout account through the Payouts section.

Shoppe Star releases eligible earnings within 2 business days, subject to payment processing, account verification, and any applicable holds or disputes. Once your earnings become available, you can request a payout.

Want your money faster? Add an eligible debit card to your payout account to receive instant payouts. Once your funds are available and your payout is approved, instant payouts typically arrive within 30 minutes.

Shoppe Star charges no payout fees, including for instant payouts!

You can track your pending earnings, available balance, and payout activity directly from your Seller Hub.

Please note: Instant payouts are subject to eligibility, and payment processing or banking delays may affect availability.

How much is Shoppe Star's final sale fee? ▼

Shoppe Star takes a 15% final sale fee. Sellers earn 5% back in rewards—making the net final sale fee only 10%.

Are sellers eligible to earn rewards? ▼

Yes. Both domestic and international buyers and sellers are eligible to earn rewards.

If I sell to an international buyer (outside of the U.S.) who pays the import taxes? ▼

International buyers are responsible for paying import fees/taxes. If you offer international shipping, you will not be able to include these costs in the item's purchase or shipping price. We recommend that you disclose that in your listings.

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