Shipping Information

How Shipping Works

• Seller-Handled Shipping – Items purchased on Shoppe Star are shipped directly from the seller to you.
• Shipping Options – Available shipping methods (standard, expedited, or local delivery) are displayed at checkout.
• Tracking – Most sellers provide tracking information once your order is shipped.

Estimated Delivery Times

• Domestic Orders: 3–7 business days (depending on the seller’s location).
• International Orders: 7–21 business days (customs clearance may affect timing).
• Delivery times are estimates only and may vary based on the seller, carrier, and location.

Shipping Costs

• Shipping costs are set by each seller and shown at checkout.
• Some sellers may offer free shipping promotions.

International Shipping

• Buyers are responsible for any customs duties, taxes, or import fees.
• Customs policies vary by country. Please check with your local customs office before ordering.

Lost, Delayed, or Damaged Packages

• If your package is delayed or missing, please contact the seller directly via your Shoppe Star account.
• For damaged items, contact the seller within 7 days of delivery with photos of the damage.

Questions

For further assistance, visit our Help Center or contact Shoppe Star Support anytime.