Shoppe Star — Shipping Information
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Delivery packages being packed
Shoppe Star · Shipping

Shipping Information

From our sellers to your doorstep — everything you need to know about how we get your order there.

3–7
Days Domestic
7–21
Days International
100%
Tracked Shipments
7 days
Damage Claim Window
Packing an order

How Shipping Works

What to expect from checkout to your door.

  • Seller-Handled Shipping — Items are shipped directly from the seller to you. Each seller manages their own packaging and dispatch.
  • Shipping Options — Standard, expedited, or international shipping is available depending on the seller and item location.
  • Tracking — Sellers will email you tracking information after your order ships. Track your order any time from your account dashboard.
Delivery timeline

Estimated Delivery Times

Typical timelines for domestic and international orders.

  • Domestic Orders: 3–7 business days from the date of shipment.
  • International Orders: 7–21 business days. Customs inspections may cause additional delays beyond this window.
  • Delivery times are estimates only and may vary based on seller location, carrier capacity, and your shipping address.
Shipping costs

Shipping Costs

Always shown before you place an order — no surprises.

  • Shipping costs are set by individual sellers and clearly displayed on each listing page before checkout.
  • Some sellers offer free shipping on select items or orders over a certain value. Look for the "Free Shipping" badge on listings.
International shipping map

International Shipping

Customs steps may apply when shipping across borders.

  • Buyers are responsible for all customs duties, taxes, and import fees levied by their country's customs authority.
  • Customs policies vary by country. We recommend checking with your local post office or customs authority before placing an international order.
Package issues

Lost, Delayed, or Damaged Packages

Steps to report issues and get assistance quickly.

  • If your order is delayed or missing, contact the seller directly through your order page. Most issues are resolved within 2–3 business days.
  • For damaged items, contact the seller within 7 days of delivery and include clear photos showing the damage to your item and packaging.
Customs HSS codes

HSS Codes for International Shipping

Harmonized System codes help customs process your orders accurately.

  • Use Harmonized System (HSS) codes for all international shipments sent via USPS. These codes classify your item for customs.
  • Correct HSS codes ensure proper customs handling and accurate duty calculations — reducing the risk of delays or package holds.
  • Check your country's customs website for the applicable HSS codes for your item category before shipping.
  • Enter the correct code in the shipping form when creating your label in the Seller Dashboard.