How do I earn rewards?

In order to earn rewards, you must purchase and/or sell items totaling $250 USD or more (excluding sales tax and shipping fees).

What kind of rewards does Shoppe Star offer?

Shoppe Star offers e-gift cards from over 200 retailers.  E-gift cards are valid for U.S. locations, unless stated otherwise.

What kind of retailers?

We offer e-gift cards from department stores, restaurants, movie theaters, etc.

I live outside of the U.S.  Do I qualify for the Shoppe Star rewards program?

Yes.  International sellers and buyers are eligible for our rewards program.

Are e-gift cards available from retailers outside of the U.S.?

Yes, we offer e-gift cards from retailers worldwide.

There is a retailer that I would like to redeem an e-gift card from but I can’t find them on the rewards list.

Suggestions for retailers are always welcome.  We do our best to include retailers that our members like to patronize.  Please submit a request here for consideration.

Why e-gift cards?

E-gift cards are easier to track and quicker to receive than physical gift cards.  We want to make sure that our members receive their rewards in a timely fashion.

Do you offer Visa, AMEX, MasterCard e-gift cards?

We offer a Virtual Visa International digital gift card for our international sellers and buyers only.  U.S. sellers and buyers are not eligible for Visa digital gift cards at this time.

Do you offer physical gift cards as rewards?

No, not at this time.

In what amounts, are e-gift cards issued?

E-gift cards are issued in increments of $10, $25, $50, & $100.  If you need an e-gift card for a larger amount, please contact customer service.

I have both a customer and a seller account.  Can I combine my points into one lump sum?

What if I sell or purchase more than $2,000 USD?

Please contact customer service for further assistance.  Depending on the retailer, we may be able to issue an e-gift card for a larger amount than $100.

Do I have to redeem my rewards right away or can I accumulate my rewards?

You can do either one.  Some retailers require an amount larger than $10 or $25 to qualify for an e-gift card, so you may have to wait to redeem your rewards.

Can you send my e-gift card to a third party?

We can only send the e-gift card to the email address listed on your profile.  You are free to forward that e-gift card to whomever you like after you receive it.

Is there a limit for how many e-gift cards I can qualify for?

There’s no limit.  As long as you meet the sales and/or purchase requirements, you will receive your rewards.

Is there a time period in which I have to meet my sales/purchases requirement for my rewards?

No.  Whether it takes one day or one year, you will qualify for your rewards when you make at least $250 USD in purchases and/or sales.

How long does it take to receive my rewards?

Rewards are issued when a buyer confirms delivery or after the return period has expired.  Buyers have 7 business days after receipt of their purchase to return it.  After the return period has expired, rewards are issued within 24 hours.

What happens if I lose my gift card?

We cannot replace lost or stolen gift cards.  Treat your rewards like cash.  Gift cards are non-transferable, non-refundable and are not redeemable for cash.