Rewards FAQ

To earn rewards, you must purchase or sell items totaling $250 USD or more (excluding sales tax and shipping fees).

Yes, both sellers and buyers earn rewards.

No, you can earn rewards on items from any retailer.

Shoppe Star offers e-gift cards from over 500 retailers worldwide.

We offer e-gift cards from department stores, restaurants, movie theaters, charities, etc.

Yes, we offer e-gift cards from retailers worldwide.

Yes, both international sellers and buyers are eligible for our rewards program.

If you are having trouble redeeming an e-gift card from your country, please try selecting the alternative options that are instructed in the redemption email. If this doesn’t work, please contact customer service.  You will receive a Shoppe Star e-gift card that is equivalent to the reward amount you have earned. 

E-gift cards are more accessible to track and quicker to receive than physical gift cards. We want our members to receive their rewards in a timely fashion.

Suggestions for retailers are always welcome.  We do our best to include retailers that our members like to patronize.  Please submit a business here for consideration.

Yes, we offer Visa digital gift cards to U.S. sellers and buyers and Virtual Visa International digital gift cards to international sellers and buyers.  Please note that Virtual Visa International digital gift cards are not available in some countries.  Please contact customer service for further assistance.

E-gift cards are issued in increments of $10, $25, $50, & $100 or more, depending on the retailer.

No.  You can only redeem reward points for one e-gift card per transaction.  For example, if you earned 2,000 reward points ($100 e-gift card) but wanted to redeem two $50 e-gift cards from different retailers, you must redeem 1,000 reward points ($50 e-gift card) in two separate transactions.

Sure, please contact customer service to request to have your reward points transferred from your seller account into your customer account.

We can only send the e-gift card to the email address listed on your profile.  You are free to forward that e-gift card to whomever you like after you receive it.

There’s no limit. You will receive your rewards if you meet the sales and purchase requirements.

No. Whether it takes one day or one year, you will qualify for your rewards when you make at least $250 USD in purchases and sales.

Rewards are issued when a buyer confirms delivery.  Rewards will be available for redemption within 24 hours.

We cannot replace lost or stolen gift cards.  Treat your rewards like cash.  Gift cards are non-transferable, non-refundable and are not redeemable for cash.