CREATE A CUSTOMER ACCOUNT

To get started, click on the “My Account” button on the top right side of our website.

Here, you will be given the option to create an account.  Please enter your email address and complete your customer account registration. 


INTERNATIONAL BUYERS

If you’re a buyer from outside of the U.S., you may be charged an import tax (duty) in your home country.

Import taxes will not be included in the cost of the item(s), unless specified in the listing.

Import taxes must be paid prior to having your order delivered or picked up from your local postal carrier.


BUYER PROTECTION

Buyer Protection covers all eligible purchases where PayPal is used.

If you don’t receive the item that you ordered, or is significantly different from its description, you may qualify for Buyer Protection. You will be issued a full refund, including any shipping costs that you may have incurred.

For more information about Buyer Protection, click here.


REPORT ABUSE

Shoppe Star takes any violation of our policies and guidelines very seriously.

In order to give our members a safe and positive shopping experience, we have included a “report abuse” button for every item listed.

If you see a listing that clearly violates Shoppe Star’s policies, please report it immediately.

However, if we find that any member is abusing the use of the “report abuse” option, their account will be suspended and their rewards will be forfeited.


RETURNS ABUSE POLICY

If we decide that a member is abusing our return policy, they will be subjected to account suspension and forfeiture of their reward points.

Examples of abuse include:

-Selecting an inaccurate reason for returns

-Disregarding item conditions required for returns

-Requesting an excessive number of returns


PROHIBITED ITEMS

We recommend that you review our list of prohibited items prior to making purchases to avoid order cancellation and rewards reversal.

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