FAQ

Find answers to common questions about Shoppe Star.

General Questions

What is Shoppe Star?

Shoppe Star is a global online marketplace where members can buy and sell their favorite products and services while earning rewards on every transaction. Both buyers and sellers earn reward points that can be redeemed for eGift cards, charity, PayPal, or instant bank transfers.

How much does it cost to join Shoppe Star?

There is no cost to join Shoppe Star.

Why do I need an account to purchase items on Shoppe Star?

All Shoppe Star members are required to create an account. This enables us to track your purchases and sales so you can earn rewards.

I created an account and registered as a customer. Can I sell products?

No. You will not be able to sell products with a customer account. You must create a seller account in order to sell products.

Is it possible to open both a customer and a seller account?

Yes. You may open both a customer and a seller account. Please note that each account must be registered with a different email address.

Is Shoppe Star available internationally?

Yes! Shoppe Star is open to international buyers and sellers. Reward redemptions are available globally via eGift cards, charity or PayPal.

Buying on Shoppe Star

How do I purchase items?

To purchase items on Shoppe Star, first create a customer account, browse or search for products, add items to your cart, and complete checkout. Buyers earn points for rewards with every purchase.

What payment methods are accepted?

We accept credit cards, debit cards, and PayPal.

Selling on Shoppe Star

How do I become a seller?

Becoming a seller is easy! Just sign up for a seller account, set up your shop profile, and start listing your products or services. You can begin selling and earning points for rewards on every sale right away.

How much does it cost to list items on Shoppe Star?

There is no cost to list items on Shoppe Star.

How do I get paid for my sales?

Sellers can receive payouts via PayPal or by bank transfer. Payouts are processed once an order is marked as complete.

How much is Shoppe Star's final sale fee?

Shoppe Star takes a 15% final sale fee. Sellers earn 10% back in rewards—making the net final sale fee only 5%.

Are sellers eligible to earn rewards?

Yes. Both domestic and international buyers and sellers are eligible to earn rewards.

If I sell to an international buyer (outside of the U.S.) Who pays the import taxes?

International buyers are responsible for paying import fees/taxes. If you offer international shipping, you will not be able to include these costs in the item’s purchase or shipping price. We recommend that you disclose that in your listings.